Forum Discussion
360 Issues: Issue #2 Blurry Screen Recordings
Hello!
I am having issues with my recordings being blurry. Here is the scoop:
They are records as slides, not a video
They look fine, until I make a change to something, example: editing the...
Hey James - a few things I have learned:
-Make certain that the story resolution and aspect ratio and the setting you choose to record your screen with match exactly. Then shrink the window you want to record to fit within that.
-Use the older, "Classic player" it integrates with flash on Internet Explorer best... apparently there is a glitch with the new modern player
-Just because your preview looks blurry does not mean it won't look great when loaded onto your LMS... my screen grabs are blurry in the preview but crisp when the user sees them.
Cheers!
Thanks Bryan.
- Matching the story resolution and aspect ratio...check!
- Using the classic player and IE...nope, can't force users to IE. All data points to Chrome being the most popular. Must work on Chrome. Luckily, this doesn't have an impact in my case.
- The 3rd point you made was important...very true! My preview and published files looked blurry locally, but they did turn out crisp when in LMS.
I am glad the tips helped, I wish I could get our company to chrome, but we are stuck in IE due to other software glitches...