Forum Discussion

MelissaMcKin966's avatar
MelissaMcKin966
Community Member
9 years ago

360 Issues: Issue #2 Blurry Screen Recordings

Hello! I am having issues with my recordings being blurry. Here is the scoop: They are records as slides, not a video  They  look fine, until I make a change to something, example: editing the...
storyline 360
JennyRoberts-67's avatar
JennyRoberts-67
Community Member
7 years ago

I see that the last comment was a year ago, but I am having this problem now too.

It seems that when the screen recording (view mode) engages e.g. click to engage a function, the screen blurs. when it flicks to the next slide, all is ok. This happens in preview and also after publishing.

Would appreciate if anyone could suggest a solution, before I move onto using another way to screen capture?

Thanks in advance.

  • BryanFrame-86b0's avatar
    BryanFrame-86b0
    Community Member
    7 years ago

    Hi Jenny - Try to produce your final using the old player rather than the new. Anytime we do a screen recording we publish in the "classic" player and it comes out clearer.

    Bryan Frame

    • JennyRoberts-67's avatar
      JennyRoberts-67
      Community Member
      7 years ago

      Hi Bryan

      Thanks for the tip, but it still blurs when the screen interaction engages e.g. typing into a field. Although it's over quickly (when it jumps to the next slide), it's quite off-putting. Thanks for replying thou! My solution is Camtasia for this one.