Forum Discussion

MelissaMcKin966's avatar
MelissaMcKin966
Community Member
9 years ago

360 Issues: Issue #2 Blurry Screen Recordings

Hello! I am having issues with my recordings being blurry. Here is the scoop: They are records as slides, not a video  They  look fine, until I make a change to something, example: editing the...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hi Patrick,

Thanks for popping in to share that you are experiencing the same problem shared here. It looks like we released a few updates that addressed many of the issues previously shared here. 

  • Is the content preview when publishing or only when previewing in the software?
PatrickSerumola's avatar
PatrickSerumola
Community Member
6 years ago

Hi Leslie,

Thanks for following up on this issue. The blurriness is in preview, review 360 and the LMS. I tried recording from Edge, IE and Chrome and no difference. If you can, may be  demonstrate how to do it better, starting from setting the laptop screen, web browser settings, Articulate 360 project size etc. My project/story size is 720x405 (16:9).

I used screen recording in another project, same laptop around October -December 2019 and didn't experience these level of blurriness. Would be really great if we can get this sorted out.

Thanks