Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi Emily. I am sorry. I feel your pain.
I never followed up on these specific glitches with the Tech Support team. I encountered other issues (broken animation effects) which took priority.
After highlighting these other issues (in another thread), someone from Articulate got in touch with me and supplied me with a link to an earlier version of Storyline (Storyline_Stable_Release_3.9.13567.0) which has performed very well for me over the last few weeks.
I am never updating again.
Hey again Diarmaid,
I think I may be getting closer to finding a reason for the issue we're having - for me at least it seems to be to do with my SL account as no matter where I log into it, UK, Portugal and regardless of the spec of the PC it is only my account that has problems, when testing it with trial accounts here are never any problems.
So my thinking is that its to do with the amount of courses I currently have uploaded on Articulate review, I have somewhere upwards of 150 - so I'm interested to find out if you have a lot of courses uploaded as well?
Hi Emily,
I see you shared this info with Victor as well in your Support case - and he'll be able to look into your account to see if we can track down the route of this behavior. He'll be in touch with you via email soon.
