Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi Emily. I had a nice long and detailed response to you just now but when I hit Post Reply the site disappeared and I got the "page could not be found" error.
Either my internet connection is wobbly or Articulate do not like criticism of their software (cue X-Files music)... nah, it is definitely my internet connection.
I was just saying that no, unfortunately, I do not use Review so my issues did not lie there.
My points mentioned above stem from an update (either buggy or corrupt) that presented an unusual number of glitches. But the instructions to re-install a fresh copy did resolve the main concerns, until a later update broke other badly-needed functionality.
There are ALWAYS glitches with Storyline - I usually cannot afford the time to extensively diagnose the cause of them all. My setup is a 5K iMac running Windows 10 via Parallels Desktop 13. There are so many potential breaks in that chain it freaks me out where to begin...
My frustrations generally lie with these support pages and the fact that when I do take the time to resolve issues I find a relevant post but it turns out to be 2-3 years old, and obviously, still hasn't been resolved.
A current bugbear with Storyline is that there is now a significant lapse in time (almost a second) before I perform an onscreen action and the display catches up with the intent.
I am really sorry that I cannot help you with your issues. I fully understand your frustrations.
Typical, that usually happens to me too!
I'm the same as you with the whole glitches thing, as soon as a new version of SL appears I upgrade immediately in the hopes that all the bugs I've encountered are wiped out for good, and yet as usual there's just another one around the corner!
its a shame you don't use Articulate review as after getting fed up of waiting for a fix from Articulate I had to bite the bullet on my hunch and basically deleted 80% of the courses I had uploaded waiting for review and low and behold my SL works absolutely fine again!
I have the Team subscription so am pretty annoyed that I've had to do this as my main reason for getting this subscription was so I had unlimited upload space as I always have a tonne of courses on the go, but maybe I've missed something here and there is actually a cap I was unaware of.
Sorry to hear you're still having issues, fingers crossed they'll get sorted... one day at least!
