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AndrewRunkle's avatar
AndrewRunkle
Community Member
9 years ago
Solved

64-Bit Storyline 360

Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
storyline 360
JanZieleskiewic's avatar
JanZieleskiewic
Community Member
7 years ago

Thanks for replying on this dramatic request.

I can only imagine, it is dramatic not only on my end.. And hope you all can imagine, that we do not make stuff in SL only for fun. Our businesses depend on proper and reliable tools. We simply cannot make our organizations, customers and their customers more efficient and happy if our tools fail. I have a SL project that runs all over the world and will replace another that has been presented do +4000 industry experts on +500 training sessions. Now, .story line of 3GB cannot digest any simple thing added more and crashes...

One of the strange things is cashing non-used, duplicated media inside the file, which for sure is not without influence on the overall reliability.. nobody on earth can guess what is what in the files structure with the very convenient name system and moving out some of the duplicates makes the file unplayable.

 

 

  • VinceScoma's avatar
    VinceScoma
    Community Member
    6 years ago

    Hi Jan, 

    I wanted to reach out and share an update about the duplicated media issue. 

    We just launched the newest version of Storyline 360 (Build 3.35.20995.0) this morning, which fixed the duplicated media issue! 

    The next step is to update Storyline 360 by heading to your Articulate 360 desktop app and clicking "Update" next to Storyline 360.

    As always, we are happy to answer any questions you have by posting in this discussion or reach out to our Support Engineers directly.