Forum Discussion
CherylElliott-7
7 years agoCommunity Member
Absolutely can not record the screen correctly
I'm on day two trying to get this right in Storyline and starting to get very frustrated. I'm trying to make a step by step software recording. I have 3 monitors, all set to 100%, I have tried every...
PattiGordon-6fe
3 years agoCommunity Member
I'm having the same issue. I've created many simulations using Storyline and have had no trouble in the past, but now it keeps capturing images outside of my red designated window. I've tried changing monitors and just about everything else I can think of, but nothing fixes the problem.
LaurenDuvall
3 years agoStaff
Hello Patti!
I'm sorry for the trouble! I've heard from others that sometimes being connected to a VPN can cause issues with recording. Are you connected to a VPN? If so, you might test to see if the experience is different when disconnecting.
If that doesn't do the trick, can you share what type of machine you are using? Is it a PC or Mac? What type of OS are you using?