Forum Discussion

AdaezeIke's avatar
AdaezeIke
Community Member
5 years ago

Accessibility - NVDA Screenreader and tabbing through objects not working

Hi, I'm currently working on project to improve the accessibility of a course. However, I am having difficulty testing the changes I made in the tabbing order, as well as navigating through the course with the arrow/tab keys. Some elements are picked up while others aren't for no apparent reason. 

Additionally, the screenreader I am using for testing, NVDA, isn't reading the alternative texts. 

I would be grateful for any tips from the community!

storyline 360

4 Replies

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    5 years ago

    Hello Adaeze, and welcome to E-Learning Heroes. 😊

    Thanks for reaching out and sharing what you are experiencing with your course.

    Would you be able to share your .story file, or even just a single slide you're having difficulty with and I'd be happy to take a look?

    • BeccaLevan's avatar
      BeccaLevan
      Community Member
      5 years ago

      Thank you for sharing your file with us, Adaeze!

      I'm sorry for the delayed response â€” I'm taking a look at your file now and will be back shortly with my findings!

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    5 years ago

    Hello again, Adaeze!

    I'm noticing confusion with the custom focus order and layers in your project, and from here, I want one of our support engineers to step in to look closer. I've opened a case on your behalf, but first, I'd like to gather more clues to provide direction for my team to focus on:

    • Could you let us know slide numbers with the elements that you're having navigation issues with?
    • Could you let us know the slides and objects with alternate text that aren't being read? I noticed a couple of objects that didn't have the Object is visible to accessibility tools box checked, which makes them invisible to the screen reader. 

    We'll follow up via email shortly!