Forum Discussion
Account management - Export list
Since the new licence management update, it is no longer possible to export licences. This means that it is no longer possible to manage accounts that have not been used for some time.
How can I fulfil my role as manager without this tool? Where can I find an overview of the usage of the accounts I distribute?
Thank you in advance for your feedback.
2 Replies
Hi christopheDubri,
Thanks for reaching out about this! You can still export a list of your team members and their account details from the Manage Team page. Members with primary admin or 360 admin permissions can download a CSV file that includes information such as email addresses, permissions, groups, and last login dates.
Here’s the article with the full steps: Articulate 360 Teams: Managing People, Groups, and Invites
This export provides an overview of your team’s activity and assigned licenses, which should help with managing inactive or pending accounts.
Hope this helps you get what you need to keep your team organized.
Tanks for your feedback.
I will discuss this with the administrators so that I can obtain this list. (Until now, I was able to do so, but I no longer have these rights since the new implementation.)
