Forum Discussion
Adding condition to trigger causing SL360 to crash
I am trying to add a condition to a button trigger that requires two of the four responses are selected. When I select the + if pulldown and then select the "Object" tab, the program crashes and I g...
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
This issue is not going to make me switch programs, it is just very inconvenient to have a program crash and then needing to go back and make sure all your work up to that point was recovered.
So Carlo Manaloto says he cannot reproduce the issue. To answer one of his questions, yes the file is on a local drive. This seems to be the "go to" first response to every issue. I knew it was not a file issue, it is an issue within SL code. It is odd that, as far as I have experienced, mouse clicking on the "Objects" tab causes this yet I can use mouse clicks anywhere else in the program.
Arrowing over to the tab is a workaround; however, since the mouse click is a habit I often end up crashing the program because I forgot to arrow over. I am just using variables now instead, a little more work but it beats the chance of loosing work due to a crash.
Hello Barry!
Thank you for these extra details! I've updated Carlo with these details so we can continue investigating. We'll continue the conversation in your case to have all of the information in one spot.
