Forum Discussion
Adding scrollbar to text entry field in Storyline 360
I have some courses that I originally built in Storyline 2. Some of the slides contain text-entry fields that gain scrollbars once the text begins to overflow.
I have recently moved these courses over to SL360 and the text-entry fields no longer gain a scrollbar, instead the text runs out of the field (see pic).
Is there a way to easily add scrollbars back on to the text-entry fields that I'm missing?
This also happens in a newly created SL360 course so isn't related to converting SL2 to SL360.
Thanks!
39 Replies
- PhilMayorSuper Hero
You might be able to put it inside a scroll panel, but expect you need to resize the object large so it will work.
- DavidTaitSuper Hero
Thanks Phil, you're right, that works.
I had hoped I was missing a simple setting somewhere as retro-fitting this fix across the board isn't ideal.
- PhilMayorSuper Hero
I dont think you missed anything. I never liked the scrollbars, but can imagine it will break some old projects being removed.
- DavidTaitSuper Hero
I think a nice addition might be to be able to put a character limit on the text field to prevent overflow and remove the need for your suggested work around.
- ScottLCommunity Member
I was recently running into this issue, too. I did find that the survey questions include an "Essay" type, and that does allow you to set a character limit. However, this only allows you to show one field per slide. The character limit boundaries were up to 5,000 characters. The text overflow problem still exists if not using any scrolling feature.
Hey folks,
We are seeing a problem in Storyline 360 HTML5 output (and in preview) where the text entry field no longer generates a scroll bar in input area. Our team is looking into a fix, and I'll post an update here as soon as it is released!
- DavidTaitSuper Hero
That's great Alyssa, thanks for updating.
- ScottLCommunity Member
Hello Alyssa, glad to hear the team is looking into a fix! Since I am beginning work on prototypes and demo for a client, I'm curious if this is a fix we will see this week or next week. I'd rather avoid showing my client the buggy scrollbars and the need to explain it, and prefer to wait for the fix. I know Articulate doesn't go by dates of updates and such, but do you have a sense on the nearness of this update?
Hey Scott,
I’m really sorry that I don't have an ETA on the fix just yet. We're careful about testing new updates to make sure we don't put other features at risk, and I don't want to commit to a date before we have a fix finalized. You're in the right place, and we’ll share as much as we can, as soon as we can!
- LeanneAbramoCommunity Member
Double checking on an ETA for this- just ran into this yesterday.
- ScottLCommunity Member
I was wondering, too, but Alyssa put it nicely and I've come to realize that Articulate just has to take the time needed to properly manage their update process and ensure that the next update meets their requirements.
My guess is that while the community was starting to identify this particular issue, they were already working on other unrelated updates. They probably can't stop those updates and just fix this new bug issue, so they have to go on with their own internal update roadmap updates, and roll in this fix along the way, and only issue a new update when that is all done and tested.
I think it's rare that a bug is so critical that Articulate prioritizes an update ASAP. Coincidentally, the last update was that kind of update where it was needed because a new bug make Storyline not work for some users - December 15, 2017 update, https://articulate.com/support/article/Articulate-Storyline-360-Version-History
Hi Leanne,
Sorry you ran into this issue, too. We are targeting to release a fix for this bug in the next update of Storyline 360. We'll share the news here as soon as the fix is released.
Scott, are you listening in on our meetings? 😉
You've definitely got it right - we have this fix for the behavior where a text entry field no longer generates a scroll bar in an input area for HTML5 scheduled for our next update. Once that update is ready to roll out, we'll post here right away so that you can install and keep chugging along with your projects!
- DavidTaitSuper Hero
That's great news Ashley!
Hey folks! I'm happy to let you know that we just released Update 12 for Storyline 360, and you can check out the new features and fixes here!
Specifically included in this version is a fix to address some issues with data entry fields:
- Data entry fields that should have focus when slides load weren't immediately accepting learner input.
- Text entry fields didn't always have scroll bars when learners entered overflowing text.
Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works.
I'm happy to hear how you make out!
- DavidTaitSuper Hero
Thanks for the update Crystal.
Text entry fields seem to get scrollbars now when text overflows which is great, thanks for the fix.
The only negative I can find is that when I publish an existing course the text entry fields automatically have a mis-sized scrollbar attached (see top right of grab). To avoid this happening you need to add the text entry fields again in the latest version.
Do you know if this is fixable as I have 18 courses, all with multiple text-entry fields in them that need to be published soon!
- DavidTaitSuper Hero
Hi Crystal,
I've spotted a couple of other things that relate to the text-entry fields, I've submitted these via the feature request page but wanted to add them here too.
When typing in to a text entry field in HTML5 output on an iOS device it isn't possible to scroll the text, when you try to scroll the keyboard pops up instead.
Also, it isn't possible to click in to your typed text to make edits, the cursor always goes straight to the end of the text and there isn't a way to force the cursor to appear where you want to edit.
These issues aren't there when viewing on desktop PC or when using the Articulate Mobile Player (AMP) on iPad but the problem I face is that:
- AMP not available on iPhone
- My content is to be deployed via a SCORM LMS without xAPI support so iPad users won't be able to use the AMP.
Thanks as always for taking user feedback on board.
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