Forum Discussion
After Quiz/Course completed but opens to question #15 when relaunching the course.
When relaunching the course after completing the course, the course is expected to start from Slide 1, however, the course starts on quiz question #15 .
I tried deleting this question, copy/pasted...
Hi Ed,
Great question! I understand that when re-opening your course it doesn't start on its opening slide. I’m happy to work with you to figure out why this is happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
- Is this happening with more than one file or is this the only one?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
- Is your course just a quiz or is there other content as well? If the course is just a quiz, check if question #16 is locked to the top of the group. If it is, it will have a little icon above the question number. Here's a picture of that icon in the Draw Questions from Bank window.
If it is locked to the top of the group, follow these steps to unlock it.
- Open the Draw Questions from Bank window by double-clicking on your Draw from Question Bank Slide
- Click the Lock Question button
- Click Remove Lock in the drop-down menu.
If that doesn't fix things up, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot the issue?
Thanks for reaching out and I look forward to your response!
