Forum Discussion
AI subtitle generation doesn't work
AI subtitle generation is not working at the moment. It appears to generate them, but they do not appear.
Hello marcello_,
Thanks for reaching out!
I’m sorry to hear you’re encountering issues with the closed captions generated by the AI Assistant.
I tested the feature using a sample video and am able to generate closed captions successfully.
To make sure this gets fully resolved, I’ve opened a support case for you so our engineers can take a closer look.
You’re in excellent hands. Our support team will reach out to you via email soon.