Forum Discussion
AI Text to speech crashing
Hi Steven
Yes the repair seems to have rectified the issue. thank you
Hi JulieTaylor-3a8!
Sorry to hear AI Text-to-Speech is causing Storyline to behave erratically!
Is this behavior occurring across all Storyline projects? If so, first confirm you are working locally, then please try a repair of your Storyline installation. However, if this issue is specific to one file, there's a possibility the file may have encountered some form of data corruption. If this is the case, do you mind sharing a copy of the affected .story file so we can have a closer look?
Feel free to upload that here in the discussion or privately through a support case. We'll delete it as soon as we're done testing!
Hi Steven
Thank you for your advice it seems to be affecting other files also funnily enough not straight away but after a few uses. I will try to see if IT have time to reload Storyline.
Hi JulieTaylor-3a8!
You're welcome. Thanks for following up!
If the behavior persists, after repairing your Storyline installation, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
I am having the same annoying problem. The AI Speech box will appear, when I try to click something on the box it disappears. If I click the AI Speech button on the ribbon it will appear again only to disappear when I try to lick within the AI Speech box. I feel like I am playing a game of digital whack a mole.......
Hello JasonHopper,
I'm sorry you're experiencing erratic behavior when using AI Text-to-Speech! Happy to help!
Just to confirm, are you working locally and using the latest version of Storyline 360 (Update 97)?
- My teammate, Steven, shared a suggestion earlier in this discussion. Does a repair help your experience?
If you're still experiencing this behavior after a repair, please share a screen recording of your experience with us in this thread or privately in a support case.
Looking forward to hearing from you!
Hi Steven
Yes the repair seems to have rectified the issue. thank youHi JulieTaylor-3a8!
You're welcome, thanks for following up!
Great to hear repairing Storyline, resolved your issue. Have a great rest of your week!
