Forum Discussion
AI Text-to-speech no voices today
Hi Everyone,
We've identified the issue that caused delays when accessing AI Audio features in Storyline 360 and Rise 360.
We're starting to see recovery across AI Audio in Storyline 360 and Rise 360, as well as other AI Assistant features. Some Creators may still experience delays while recovery continues. We're monitoring progress closely and will share another update as soon as we have more information.
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Again, we apologize for the disruption and thank you for your patience!
I submitted a Case for the voiceover missing. The response I got was
"We’re investigating slow loading times when AI Assistant fetches text-to-speech voices in Storyline 360 and Rise 360.
Creators may notice delays when opening the AI Audio dialog in Storyline 360 or selecting 'View all voices' in Rise 360. Shared voices still load as expected. In Storyline, when opening the dialog to view/edit an existing script, it will appear empty until the voices load.
As a workaround, please wait for the voice list to finish loading. We’re sorry for the trouble."
My case was about no voices appearing. This is an answer to yesterday's issue. So should we expect an answer to today's new issue to be answered tomorrow?