Forum Discussion

jlh81's avatar
jlh81
Community Member
2 months ago
Solved

AI Text-to-speech no voices today

None of my courses are allowing me to edit or add text-to-speech.  I was just working on them yesterday and now nothing. My text is gone.  No voices come up in the box.  What's going on?  --  Screens...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 months ago

    Hi Everyone,

    I can confirm that this incident has been resolved. 

    AI Audio in Storyline 360 and Rise 360, along with other AI Assistant features, are operating normally. We’ve continued to monitor performance and have confirmed stable service. If you're still experiencing issues, please connect with our support team through a support case.

    Again, we apologize for this disruption and thank you for your patience!

jlh81's avatar
jlh81
Community Member
2 months ago

Yeah.  The satus page said it was online all morning...  I was checking contstantly.  I drove home becuase I assumed it was an internal firewall issue.  Got home, and it's been working fine.  ---  So, just a coincidence that when I got home it works?  Not an internal firewall/proxy issue?  Trying to help our IT out if it's nothing from our side then they don't need to work on it.