Forum Discussion
AI Tutor showing as Currently Unavailable in Course
Hi EricSantos, for us this is effecting an existing Rise course which we have edited and are then publishing to share as a Quick Share link. I'm working in the latest version of Chrome browser.
I have also tested a new course and the same issue occurs where the AI Tutor appears to be toggled on and enabled, doesn't appear in the course preview and when returning to settings it is toggled off again.
Hi TriciaWigmore, thanks for your patience on this one.
I understand you may have also been in touch with our Support team directly about this, and if so, you should already have the full picture on what's going on with your specific account.
What I can share here is a related update. We're fixing a display issue where the course settings currently show the AI Tutor toggle even in situations where it shouldn't be available, which is part of what's been creating the confusing "toggles on, then reverts to off" experience. I don't have a confirmed date to share, but wanted to let you and others following this thread know that's in progress.