Forum Discussion

ShondaMacFad511's avatar
ShondaMacFad511
Community Member
11 days ago

AI Voice Preview

Is anyone else having issues with previewing the new AI Voices in Storyline 360?  I've tried to listen to the different voices by selecting the play button (within Voices), but instead of hearing a preview, it deselects the button.  

  • Hi Shonda,

    Sorry to hear you're hitting this snag! I tried previewing the AI voices within the Voices tab with no issues. I prepared a quick screen recording of my tests for you.

    It was also a good call to open a support case. I see that my colleague Robert has responded via email. He was also able to preview the AI voices and recommended these steps to fix possible installation issues and add our network endpoints

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.

  • Hi Shonda,

    Sorry to hear you're hitting this snag! I tried previewing the AI voices within the Voices tab with no issues. I prepared a quick screen recording of my tests for you.

    It was also a good call to open a support case. I see that my colleague Robert has responded via email. He was also able to preview the AI voices and recommended these steps to fix possible installation issues and add our network endpoints

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed.