Forum Discussion
AICC courses are not Prompting to Resume on restart
Scott- I'll chime in here - yes, we have seen the same behavior with our AICC-reported courses (all of them since we can't use SCORM). It seems to be related to SL3 updates that have been released throughout 2020, because one colleague who didn't update (I think her version was released in early 2020 or late 2019) can get the courses to restart *sometimes.* Others (like myself) who are using the October 2020 release *never* have the course restart once it's published to the LMS.
Like you, we use SuccessFactors, but our LMS is actually a product called "UTrain," and it may be linked to their architecture changes when we went to a cloud-based version about a year ago.
And no, we haven't been able to get anyone from SAP to track down what the problem is, since their position is "you supply, we enable." They also don't like that we still use AICC (neither do I, but that's another conversation).
I removed the newest version and installed storyline-3.8.20838.0.exe which I downloaded in December of 2019 and it still does not prompt to resume.
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