I am facing this issue recently. I have been using the player feature "Allow drag after completion" for my videos in my projects from more than a year but after the recent storyline update , this feature is not working. I even created a new project to test and tried but no success. Please help.
Hi Ryan,
This is a good idea though more of a band-aid effect but I'll do the same as I have many client projects to deliver. However, there should be a better resolution of this issue from the software team side.
Thanks.
Hi everyone!
I'm happy to report back to this discussion with an exciting update! We released this fix in Storyline 360 Update 40 (Build 3.40.22208.0) today!
The fix is for the bug where learners couldn't drag the seekbar when revisiting a slide even though the seekbar was set to "allow drag after completion."
Now all you need to do is update Storyline 360 in the Articulate 360 app.
If you're interested in seeing all the other goodies included in this update, head over here to see our Storyline 360 release notes.
I can confirm that this updated fixed the "Allow drag after completion" issue for me! Thanks again!
Yes, it works!!! Thank you so much !
Hi Shipra,
Thanks for contacting us to share what you are experiencing with your seekbar after the latest update.
I just tested a short project with a video and used the "Allow Drag after Completion" setting and it's working as expected for me.
I'm attaching my sample file.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie,
Thanks for your reply! I am attaching a sample story file with 2 sample 30
sec videos. Hope you can help me !
Hi Leslie,
I have replied to you and attaching the sample story file here too.
Hello,
I'm having the same issue.
The SeekbarAfterCompletion.story example only had one slide in it so i duplicated it and once slide one completed, i went to the second slide then back to previous but could not adjust seekbar.
I have the same issue with the Sample.story
Hi Shirpa!
Thanks for sharing your file! Since the slide is set to jump to the next slide when the video completes, you won't have the option to drag the seek bar. Instead, you'll want to adjust the trigger to say "Jump to slide when the user clicks next."
Hi Lauren,
Thanks for the reply! I tried your way and yes, the seekbar allows me to go back if I have reached the end of 'Video1' but if I click on "Next" and go to 'Video2' and then click on "Previous" to come back to 'Video1'- the seekbar is not draggable ! It should allow me to drag the seekbar as I have watched 'Video1' already.
This functionality worked fine before the Update. My colleague has not updated his storyline yet and if he publishes the above sample.story - It works fine.
Hope you understand my issue here.
Thanks, Shipra
Shipra,
I have encountered the exact same issue you are dealing with after the most recent Storyline 360 update. My workaround was to revert my Storyline back to version 3.35.21017.0 from the December 19th, 2019 update, using the "Other versions" option from the Articulate 360 desktop app.
here's my example showing the seekbar is not draggable after viewing a slide. it's definitely a bug. I have all the updates on SL360
Hi George!
I appreciate you attaching the file to your reply! I've shared it in a case with our Support Engineers to dig deeper into the issue.
You'll receive an email from our Support Engineers shortly!
Hello,
I am glad it wasn't just me. You may add me to the list of having the same issue after updating. I have to revert back two versions to get this option working. From what I can tell version 3.35 works like someone else mentioned, Versions 3.36 and 3.37 are not working using the same settings as others have listed above.
I have to publish a project by tomorrow but will be stuck using version 3.35. Is there any updates to what the status is on this issue?
Thank you,
Erik
