Forum Discussion
Allow Forward Seeking on Video Block Isn't Working
I am trying to allow people to fast-track through videos. I have the settings correct to "Allow Forward Seeking" but when I try it, it still doesn't let me or when I preview it, it doesn't work. I'm ...
Here's the link to the Peek 360 for the issue. I'm using Google Chrome as my browser. I did it in the Edit state and the Preview state, and it doesn't allow forward seeking.
https://360.articulate.com/review/content/01725dc0-a299-4c8d-b01b-4d06d8baf545/review
Hi LanceM, EmilyHolt-f27fe, and ZyriaLott,
I appreciate the additional information. As a troubleshooting step, please try the following:
- Use Google Chrome's incognito mode to test the issue. This will ensure that the behavior isn't being caused by an active add-on that's running in the browser.
- Clear your browser's cache
- Use a different browser, such as Microsoft Edge or Mozilla Firefox.
If the issue persists, please open a case with our support team here to connect with a support engineer for additional troubleshooting.