Animations stop after first one

Hi Deborah,

Ok - I got stuck with this and I couldn't figure out why the animations wouldn't function properly. I tried removing them and reassigning them, but I had no luck. 

I reached out to my colleague, Adrian Dean, and he took a look as well. He agrees that they should be working properly with how they are set up. He wasn't able to get them working with the way they're animated either, however. 

He did discover that if you use the Articulate Sync Animation tool they will work.

You'll want to navigate to Slide 6 and click on the "Sync Animations" button.

From here click on "Start Sync" and let the slide play out with the animations. 

Once it's finished, click on "Stop", then "Save and Close".

Now, when the project or slide is previewed, the animations are showing up properly. I made these changes to slide 6 and 7, which weren't working properly for me before.

I've also attached the modified package files.

I'll also be reporting the animation to our Quality Assurance team for additional testing. You shouldn't need to use the Sync Animation tool, but hopefully this will work as a workaround for the time being. 

I apologize for the trouble, Deborah. Hopefully we'll have more information on this soon.

Thank you!

Thanks SO much for your help.  I'm actually kinda proud of finding a bug!   And a GIANT thanks for the work-around. 

Hi there,

I'm having the same issue - where exactly is the Sync Animations button?? That might be the fix I need for my presentation.

Thank you!

Hi Deborah,

You are very welcome! Thank you so much for your patience as well. Hopefully we'll have more information on the bug itself and a solution soon.

Hi there Laura and welcome to the community!

Are you using Presenter '09 or '13? In either case, the option will be along the Presenter/Articulate ribbon in PowerPoint.

Let me know if you have trouble finding that.

Thanks - I hope you both have a great day :)

Oh, I'm using Storyline. I hope there's a workaround!

Laura

Is there another way I can do this? Or as an alternative, should I try the trial of Presenter (is there one?) I've gotten everything else but this this wrinkle ironed out on this presentation, so your input is most appreciated.

I've just purchased a copy of the Storyline after using it for a trial period to get a client 's project. She has other courses she wants me to convert, so I thought Storyline would be the one to buy.  Please advise as quickly as you can.

Thank you!

Laura

HI Laura,

I'm afraid if you're using Storyline, it'll be an entirely different issue. 

Can you tell me what version of Storyline you're currently using? The most recent update was Update 5 (released yesterday).

What happens with your animations?

Are you able to share the .STORY file here, so I can take a look?

Thanks!

Here's what I was able to do:

I used the Free Trial of Presenter. I managed to get the files all in sync.

Next, because the client said the screen was not full sized, and the sound was not synced (he was listening to FTP), I imported the PP to Storyline (which I purchased last week - not sure how to determine version). Now the sound is great, the screen looks full, but the animations are not functioning. I didn't build them, so I'm trying to edit layers. The tutorial suggests I should be able to get to a "hide" window, but I'm not seeing that (because the animation was built as one layer, I'm guessing, with a transparency over the top to hide what wasn't needed for the slide).

Any suggestions on how to address these files? They are named "diagram" (about eight slides).

Thanks!

Laura

Hi Laura,

I see - i wasn't aware you were importing from PowerPoint with animations.

I took a look at the "Diagram" slides and I don't see anything really clear on what should be happening. I do see some images on top of other images with some animations, but from what I can see, they're exactly the same as the original image on the slide. For example, in slide 1.42 Diagram: Symbols, Arrows I see the arrows as an image, but if you move those, the same arrows appear in the main image of the layout. 

Do you know what type of animations were added in PowerPoint? It might be best to make sure you're using support animations.

• Animations and slide transitions:  PowerPoint entrance and exit animations are supported in Storyline and will be imported—though some will be converted to Fade animations. Similarly, some PowerPoint slide transitions are supported in Storyline, while others get converted to Fade transitions. Emphasis animations and motion paths are not supported and will not be imported into Storyline.  Click here for details.

It may also be a good idea to review this article:

Things to consider when importing PowerPoint into Storyline

I am having the same problems with Studio 13. My animations stop after the first one plays. If I use the Sync animations button, it resolved the problem. However, we're in the process of converting hundreds of Studio 09 courses, published for Web viewing to Studio 13, SCORM. Using Sync for every page will take forever. When will this be fixed?