Any Experience with Litmos? I have encountered two issues for Storyline

Hi Steven,

Thanks for reaching out! For your first item: The course reopens in the middle of an assessment.

I'd test the course in SCORM Cloud to see if the same things happens. If it does, it could either be a suspend data issue or some triggers that are redirecting the course somehow. Our support team would be happy to take a look at your file if that's the case!

For the second item: Retaking the course in Litmos removes completion status.  

I recommend following up with Litmos on what tracking and recording status is best for your scenario. If you have an assessment and want to allow for retakes, perhaps Passed/Incomplete is better than Passed/Failed? Or maybe there's a default in the LMS that can be adjusted to have multiple completion records?

I look forward to hearing back!