Forum Discussion

SteveKlingler's avatar
SteveKlingler
Community Member
8 years ago

Anybody using Rise in Docebo?

I would love to hear from anyone else using Rise in Docebo LMS. Specifically, our courses consist of multiple modules, each of which has lessons and sections. Since Docebo does not track 3 levels of...
rise 360
MortgageChampio's avatar
MortgageChampio
Community Member
6 years ago

Hi all,

Our team is new to Rise 360 and struggling to figure out how to get Doecbo to correctly mark completed courses as complete. Has anyone else experienced similar issues and found a solution?

Crystal-Horn's avatar
Crystal-Horn
Staff
6 years ago

Hi there, Mortgage Champions! Welcome to Articulate 360.

Here's a helpful article about reporting statuses for Rise 360 courses. It isn't specific to Docebo, but it does provide some great general guidance about reporting success and completion.

  • KelseyCochran's avatar
    KelseyCochran
    Community Member
    6 years ago

    Hi Everyone, 

    I don't have a solution to this, but I am also having issues with Rise course being tracked or marked as completed in Docebo. I have two open tickets and neither Articulate or Docebo has been able to tell me the issue, but the reports tell me that a user a completed the course in a matter of seconds. When I dive in deeper to the reports, I find there are multiple times recorded, sometimes saying that the user was in the course for over an hour, but regardless the total time is still being marked at a couple of seconds. I am exporting the courses as TIN CAN, which is the most recommended according to that article from Crystal. 

    If anyone else has found a solution to this, I would love to hear!