Forum Discussion

RobertBrown's avatar
RobertBrown
Community Member
14 years ago

Anyway to recover corrupted files?

I was on my way to a meeting, saved and shutdown. When I opened back up at my meeting, the file said, "either corrupt or created in an earlier version of storyline. Any ideas on how I can open. My ...
storyline 360
IzetteDuToit's avatar
IzetteDuToit
Community Member
8 years ago

Hi guys, I know this is a bit old, but I'm jumping on to this thread. I am sitting with the exact same problem/error, no luck. I've tried all of the above options - nothing. My settings are for every 10min autosave, however nothing saved. I lost weeks and weeks of work. Is there any other solution or can I perhaps send it to the developers? Our IT team has looked in every folder, nothing. 

I am desperate!!

Crystal-Horn's avatar
Crystal-Horn
Staff
8 years ago

Hi Izette.  I'm so sorry you're feeling desperate.  Just to confirm, you checked out these steps already:

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
  2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  3. Change the file extension of the copy on your desktop from *.tmp to *.story.
  4. Double-click the file to open it in Storyline.

I would also recommend making a copy of the file and renaming it in File Explorer; then try to open the copy.  And try Phil's suggestion to import the slides into a new project.

Fingers crossed for you!

  • IzetteDuToit's avatar
    IzetteDuToit
    Community Member
    8 years ago

    Hi Crystal, yes to confirm I have tried all of the steps listed. My folder had all my other projects in Windows Explorer.

    I have renamed and copied - no luck.

    I have now made peace with it and will start all over.

    Thank you !