Forum Discussion

RobertBrown's avatar
RobertBrown
Community Member
14 years ago

Anyway to recover corrupted files?

I was on my way to a meeting, saved and shutdown. When I opened back up at my meeting, the file said, "either corrupt or created in an earlier version of storyline. Any ideas on how I can open. My ...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Hi Cleona,

Within Storyline, we have an autorecovery, not an autosave. The distinction is that the auto recovery will take effect if Storyline crashed and you had previously saved your .story file. 

If you don't see it using the steps below, you may want to ask your IT Team to see if they can help you access an earlier version too:

1. Open this folder in Windows Explorer:  

%Appdata%\Articulate\Storyline 

2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 

3. Change the file extension of the copy on your desktop from *.tmp to *.story. 

4. Double-click the file to open it in Storyline. 

 

Also, keep in mind these preventative measures around file corruption.