Forum Discussion

RobertBrown's avatar
RobertBrown
Community Member
14 years ago

Anyway to recover corrupted files?

I was on my way to a meeting, saved and shutdown. When I opened back up at my meeting, the file said, "either corrupt or created in an earlier version of storyline. Any ideas on how I can open. My ...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
9 years ago

Hello Hannah - This thread is pretty dated and Peter has another role here at Articulate. We do not have any more power than you do and cannot recover corrupt files. 

There may still be a working version of your project in your temp files. Here's how to check: 

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 

3) Change the file extension of the copy on your desktop from *.tmp to *.story. 

4) Double-click the file to open it in Storyline. 

Hope that helps :)

NicoleGinger's avatar
NicoleGinger
Community Member
8 years ago

Hello! thanks for the tips. I ran into the same problem and submitted my file for recovery but then saw this option. I'm on Window10 and don't see this folder.  Is there another folder that it may be in?