Forum Discussion
Anyway to recover corrupted files?
I was on my way to a meeting, saved and shutdown. When I opened back up at my meeting, the file said, "either corrupt or created in an earlier version of storyline. Any ideas on how I can open. My ...
Hi there, Bailey!
You did the right thing by checking your temp files, and I'm very sorry for the trouble.
While it's tough to track down the source of corruption, we have these best practices to help mitigate the risk. Saving to a local C: drive and closing Storyline daily are two easy ways to protect your files.
And, if you do run into a corrupt file again, Storyline 360 can help you recover the project!
If you're getting corrupt files often, our Engineers are always ready to have a closer look with you. With your permission, they can examine your files and environment!