Forum Discussion
Are fonts embedded?
When I would pick a new font for a slide is that font embedded?
In other words if I have a special font on my machine and I click on that
special font does the user have to have that font on their machine or is
the font embedded so the one I picked from my machine will work on
everyone elses machine?
thanks
91 Replies
Hi James,
I'd suggest sharing your thoughts in a feature request as well, and the fonts should work in the Flash version as described here unless it's not a font available on that device and then Storyline will fall back on default device fonts.
Hi - we've never had a problem with this before but a client just showed me what some of our slides looked like when the Published course was uploaded into their Skillsoft and the fonts are ALL messed up - Arial has replaced all of the handwritten and more "fun" fonts we used. I've never seen this happen in our LMS or any other clients' so I'm confused and wondering if the problem is on our end or theirs.
To be clear, Storyline DOES/SHOULD embed fonts in published courses?
@Phil, @Ashley - I wonder if there is more to it than that. We always have "embedded" fonts not display correctly regardless of variables/text entry etc.
What we discovered is that it looks like when you embed fonts when you publish, Storyline takes your TTF or whatever, and converts this to its own version of a font. (as a WOFF file)
When the published course is run, if the web server doesnt allow the WOFF file, then the font ends up looking crazy (some characters, some white boxes, etc)
This only happens with HTML5 output.
To get this to display correctly on ours and clients servers, we needed to amend the server security to allow the WOFF exception.
This sorted the issue, but its not ideal going forward as every client will potentially need to do this if we use non-standard fonts.
Maybe someone can shed light if there is a better SOP than this?
All fonts would be embedded except for the references, in references if this is not available on the users machine it will be substituted
Hi Ashley,
Phil is correct and beat me too it. If you're using text entry and variable references, and those fonts don't exist on the users set up, than you will see system/default fonts instead.
Another way to overcome the font issue would be if you are putting together a special 'type package' then you could design this in illustrator, export as a png or jpeg and add as picture into storyline. It would retain the font as it is now a picture, but if you needed to go back and edit at any stage, would have to go back to the illustrator file to amend, as would be non editable. As a graphic designer, I have used this practice to put together more visually appealing powerpoints.
Alternatively, one could select the type on a Storyline slide and export as a PNG. Then hide the type layer and import the transparent PNG with the type. That way, future edits can be done from within Storyline.
Thanks Suzie for sharing that idea here - that won't work for the text entry/variable references though, as that is what the user has entered and being updated based on that.
Just ran into the same issue that 'embedded' fonts does not work with variables. This issue should not be treated as a feature request but as an error.
It is a <><><><><> that this issue is not fixed after 3 years!
I've run into the same thing. My embedded specialty fonts work except with my variables. It is ruining the whole theme of my course. What is the timeline on getting this fixed?
Hi Jesi,
The fonts within a variable reference or text entry can't be embedded as it's dependent on the users system to have those fonts installed and if they don't it'll default to system fonts. This is documented here as a known set up, by design.
Perhaps Webfonts are a solution?
