Are fonts embedded?

Hi Indrani, 

If you're using a custom font on the slide itself, that should appear when published for other users. Fonts can't be embedded in published output for variable text. So where the user enters text or it's displayed to them.  

As a result, default system fonts from learners' devices will be substituted for variable text. Default system fonts can be different for each computer, tablet, or smartphone, meaning learners may not always see the fonts you used.

Thanks, Ashley.

I think I have the latest Storyline 2.  I had recently my chard drive reimaged, and so I needed to download another version. Thanks

No, these are not variable texts.  Standard texts, but it still happened in a Dell laptop.  Thank you.

Hi Indrani,

Can you share a link to the course so that I can give it a test as well? 

Hi Indrani,

If you don't want to share it here in the public forums, you can send it along to our Support Engineers. 

Thanks Indrani and I see that your case came in to our team on Friday- they'll take a look and be in touch as soon as possible! 

Hello,

I have an issue regarding ZagwyiOne font used in my entire module. The problem occurs while opening review of module in other web browsers then Google Chrome. Can you direct me, which actions should I take to assure readability of text in any browser?

Do I need to embed font and have can I do it?

A.Zuzic,

Thank You

Hi there A.Zuzic,

Sorry to hear you're having trouble with your font. Are you also using Storyline 360?

Also, could you share a screenshot of how the font looks on your end, as well as a link to your course that we can test? 

Hi Alyssa,

Firstly thank you for your assistance. I am using Storyline 360 software. Here is a shareable link:https://360.articulate.com/review/content/bcabb011-da49-4c2a-90b7-c7dd518b93f9/review to few probe slides, which contain text entry with specified ZagwyiOne font installed on my machine and machine of others on which modul applies. 

but if you open it in other browsers, text appears different with mixed letters and junk characters without respecting letter kerning.

Please can you help me about it?

Hi A. Zuzic,

You mentioned it as a text entry, but I didn't see where I could enter text. Here's the screenshot of what I'm seeing, and this is shown in Chrome. 

Was it a variable reference that is being displayed on those slides? If so, variable reference fonts are not embedded - and the fonts will default to system fonts...which should be something more in line with a Opens Sans vs. the random characters shown here. 

Is the font a file that you could share with us to download and do some testing? Do you only see the font display oddly when viewing it in Review or have you also uploaded to a web server or  Learning Management System (LMS)?