Forum Discussion

NolwennR's avatar
NolwennR
Community Member
4 days ago
Solved

Articulate 360 connection issues

While working in Rise 360, I was logged out and unable to access Articulate pages or products. Several errors occurred after several attempts.

The current error is:
Pretty-print
{"name":"AxiosError"}

All my colleagues are having the same issue.

  • Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.

16 Replies

  • DavidCNX's avatar
    DavidCNX
    Community Member

    It's a global issue with AWS servers, not only impacting articulate.
    Let's just be patient for Amazon to solve that, and nothing to do on our side.

    • ChrisWant419's avatar
      ChrisWant419
      Community Member

      Thanks David. I have just received a breaking news notification regarding AWS (after I replied here). Fingers crossed AWS resolves this quickly

  • ChrisWant419's avatar
    ChrisWant419
    Community Member

    Same issue here - I have tried clearing cache and different browsers (Edge & Chrome) but no luck