Forum Discussion
Articulate 360 connection issues
While working in Rise 360, I was logged out and unable to access Articulate pages or products. Several errors occurred after several attempts.
The current error is:
Pretty-print
{"name":"AxiosError"}
All my colleagues are having the same issue.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
16 Replies
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
Hi everyone,
Thanks for reaching out and sharing what you’re seeing! We did experience an issue with AWS, our cloud service provider, earlier that affected access to several Articulate 360 products.
Everything is more stable now, though our systems are still intermittently available as we continue to monitor. We’ve also observed some delays with AI features and Articulate 360 email notifications, and our team is keeping a close eye on things until we receive full confirmation from our provider.
You can follow the latest updates on our Articulate Status page. I’m sorry to hear this disruption impacted your work, and I appreciate everyone’s patience while things fully recover.
Looks like its back up and running again :)
AWS are working through a queue - I have just tried again and have managed to sign into the dashboard!
I also can't access Rise or review 360 despite clearing cookies and cache. Hopefully they fix it soon!
We are having a the same issue with an axios error message. Any ideas what is going on?
Here is a post shared earlier
Same here :(
Also for me!!
Same issue too - let's hope for a quick recovery.
same issue!!
