Forum Discussion
Articulate 360 connection issues
While working in Rise 360, I was logged out and unable to access Articulate pages or products. Several errors occurred after several attempts.
The current error is:
Pretty-print
{"name":"AxiosError"}
All my colleagues are having the same issue.
Hi everyone,
Thanks for reaching out and sharing what you’re seeing! We did experience an issue with AWS, our cloud service provider, earlier that affected access to several Articulate 360 products.
Everything is more stable now, though our systems are still intermittently available as we continue to monitor. We’ve also observed some delays with AI features and Articulate 360 email notifications, and our team is keeping a close eye on things until we receive full confirmation from our provider.
You can follow the latest updates on our Articulate Status page. I’m sorry to hear this disruption impacted your work, and I appreciate everyone’s patience while things fully recover.
15 Replies
Same issue here - I have tried clearing cache and different browsers (Edge & Chrome) but no luck
same issue here
It's a global issue with AWS servers, not only impacting articulate.
Let's just be patient for Amazon to solve that, and nothing to do on our side.Thanks David. I have just received a breaking news notification regarding AWS (after I replied here). Fingers crossed AWS resolves this quickly
Thanks, let's be patient then !
same issue!!
Same issue too - let's hope for a quick recovery.
Also for me!!
Same here :(
We are having a the same issue with an axios error message. Any ideas what is going on?
Here is a post shared earlier
I also can't access Rise or review 360 despite clearing cookies and cache. Hopefully they fix it soon!
AWS are working through a queue - I have just tried again and have managed to sign into the dashboard!
Looks like its back up and running again :)
