Forum Discussion

BrianHunt's avatar
BrianHunt
Community Member
3 years ago

Articulate 360 Courses in Uncanny Owl xAPI/Tin Can - Leave Action

I recently published a course for a client of mine who is using Uncanny Owl with Wordpress. After every slide, the course is sending the Tincan verb "leave" not just "experienced." We are concerned ...
storyline 360
BrianHunt's avatar
BrianHunt
Community Member
3 years ago

We reached out to them and they said the "leave" verb was sent by the course. We had problems in ScormCloud dispatches with the LMS saying learners had exited and came back multiple times throughout the course when they had not. This created multiple instances, instead of just one, which affected how we were billed.

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hello Brian!

    Thank you for those additional details! I'd like our Support Engineers to step in, so I've opened a case on your behalf with their team. You'll hear from their team shortly via email.

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