Forum Discussion
BrianHunt
Community Member
We reached out to them and they said the "leave" verb was sent by the course. We had problems in ScormCloud dispatches with the LMS saying learners had exited and came back multiple times throughout the course when they had not. This created multiple instances, instead of just one, which affected how we were billed.
LaurenConnelly
3 years agoStaff
Hello Brian!
Thank you for those additional details! I'd like our Support Engineers to step in, so I've opened a case on your behalf with their team. You'll hear from their team shortly via email.