Forum Discussion
Articulate 360 desktop app updated not getting installed
Hello,
Me and my team (15 of us) have been facing this issue for about 3 months now. As it didn't affect the apps we use, we didn't mind this. Now Storyline 360 won't open unless we update the 360...
Hi Jerine,
I'm sorry you and your team have had such a tough time using Storyline! We want to help you get this sorted out so you can move forward without any more glitches.
First, try these troubleshooting steps if you haven't already.
Once you have a clean installation of Articulate 360, you will no longer be prompted to update the desktop app to open Storyline. You can snooze those notifications, if you like.
Let me know how it goes!