Articulate 360 only publishing the first slide to word

Hi

I too am having difficulty publishing with notes.  If I publish without the notes, I get all the slides no problem.  If I publish with the notes ticked, I only get the first slide and, even though there are notes attached, I don't get any notes showing up on the system.  A colleague is experiencing the same thing.  

I'm using Storyline 360 and have the latest version downloaded.  We use Microsoft Office 365 and it is installed on my PC. 

Any help would be appreciated.  Thank you.