Articulate 360 Peek Window issues

I am frankly astsonished that this issue still remains 7 years later. Articulate - you are letting down your users by not trying to fix things. Yeah yeah yeah I read what you say - that bugs are fixed according to priority. But this has been going on for over 7 years and you have done NOTHING about it. That is treating your customers with total disrespect. I have not actually ever used Peek until today. I have now spent all afternoon recording videos only to discover that they only recorded about one quarter of my screen. Like others I work on a laptop. It has a high resolution screen which is too small for my eyes to see, so I set it to 200% zoom. I also use a 2nd monitor. I read the previous issues on this and thought I had done what was recommended (I disconnected the external monitor, and I set my zoom back to 100%. I then recorded my videos only to discover hours later that they only recorded the top left corner of the screern. I then changed the desctop resolution to 1920x1080 and although the full screen is recorded, it is shrunk down to a quarter of the final video window. You have wasted 4 hours of my time because you simply cannot bothered to fix a tool. Please get this fixed or do not even add it to your suite of tools. Frankly it is not fit for purpose, and for over 7 years you have done nothing to fix it. Totally shameful Articulate.