Forum Discussion
KellyAuner
2 years agoStaff
Hi Stephanie,
Welcome to the E-Learning Heroes community!🌟
I'm so sorry to hear you've hit this snag, and see you've connected with my teammate, Rowie to troubleshoot. We'll continue the conversation in your support case to keep all information in one place!
If anyone is experiencing a similar issue, please see this article on missing or lost audio. If the issue persists, you can reach out to our talented Support Engineers so we can investigate further!