Forum Discussion
KenParks
Community Member
This seems to happen when there is an update also. Whenever the Articulate360 app needs to update, I cannot simply open the app and update it. I have to uninstall the app then redownload to open and update. Is there a fix for this?
LaurenConnelly
3 years agoStaff
Hi Ken!
I'm sorry that you're still running into this issue. I see your support case, but it doesn't look like we received a reply after Darrell sent additional troubleshooting steps. Did you receive that reply?
Darrell is still available in your support case, so I'd recommend following up with him to share what steps you've taken so far.