Forum Discussion
Katahar
1 month agoCommunity Member
Articulate closes when I click the “Replace” button in the voice generation window.
This happens when I right-click on an audio track (an MP3 file) in the timeline and select “Replace Audio > AI Audio...” In the voice generation window, I select a voice actor, paste the text from No...
Yolanda_W1224
5 days agoCommunity Member
Hi @AnnieKim18 StevenBenassi ,
Need your help~ I have the same issue. Should I open a support ticket?
- LucianaPiazza2 days agoStaff
Hello Yolanda_W1224 ,
Thanks for reaching out and sharing a screenshot with us! Sorry to hear you're experiencing crashing similar to Katahar.
In your screenshot, it looks like you're running on Update 116 of Storyline 360. As a first step, I recommend updating your Storyline 360 installation to the latest version (Update 119). You’ll find our step-by-step instructions here.
Let us know how it goes within this thread or privately in a support case!
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