Forum Discussion
Articulate down?
Have been having lots of issues today trying to save, access and do basic functions. Continually asking me to sign in again. Also, the voices are completely different, can't find the one I used, or the quick access to adding audio! Anyone having a similar issue? Our IT checked that it was on 360 side.
3 Replies
Hello samsam2025,
I'm sorry to hear you're having trouble with the service. All Articulate 360 services are operational right now, and we're not seeing reports from other users about any service interruptions.
If you're working exclusively in Rise 360, try clearing your browser's cache or using a different browser to access Rise 360. And if the issue persists, please open a case with our support team here for further troubleshooting.
I'm actually working from the app, not the browser. Still not working so I will open a case.
Hello samsam2025,
Thanks for letting us know you'll open a case. Just to confirm, have you already sent in a support case using a different email? I'm not seeing a support case opened on our end, and want to be sure we can assist you!
