Forum Discussion
Articulate iPAD App + Storyline = Freezing?
9 years since this issue.
iPad Freezes Randomly
I am developing an iPad game. (April 2022) I have the latest updates for storyline and web browsers. It works pretty fine on Win and OS. Running on iOS (iPhone & iPad) it freezes after a couple of minutes.
It is rare that switching between apps and getting back to the course, sometimes it runs back.
I tried the following without success:
- Equipment Restarting
- Software Updating
- Deleting Javascript inside the course
- Deleting Music inside the course
- Tested inside Articulate Review, Web, & LMS
Still do not know where the bug is.
- LaurenDuvall3 years agoStaff
Hello Paul!
Thanks for sharing these details! I'm happy to work with you to understand what might be getting in the way. Are you using Safari or another browser on the iPad?
If you can share the .story file with us, our team can test in our end. You can attach it to this discussion or upload it privately in a support case.
- PpenichetPpenic3 years agoCommunity Member
Hi @Lauren, I just submitted a Support Case with the .story
You can test the ONLINE project here
https://360.articulate.com/review/content/9c031cf3-eca2-4079-afeb-04a689008963/review