Forum Discussion
Articulate is very slow
Unable to move stuff.. drag markers are not appearing in timeline... not usable. What should I do? Will this be fixed?
Hi Maryann,
Thanks for reaching out and I'm so sorry to hear that you're experiencing this issue! I see that you've connected with my teammate, Georvy, on this issue, so we'll continue the conversation in your support case!
If anyone is having a similar issue, a good place to start is to make sure you're working on your local hard drive (typically your C: drive) when creating, editing, and publishing Storyline courses. Working on a network drive, cloud drive (e.g., OneDrive) or a USB drive can cause erratic behavior, such as file corruption or an inability to save changes due to latency. You can learn more about this, here!
If the issue persists, please reach out to our Support Engineers and we'll be happy to help
