Forum Discussion
Articulate Presenter - Runtime error preventing PowerPoint add-in from loading
The Articulate Presenter add-in for PowerPoint has changed to inactive. Regardless the efforts by my IT, it does not load and the Load Behavior states, "Not Loaded. A runtime error occurred during...
Hi Perry,
Thanks for reaching out!
Sorry to hear your users are experiencing this issue. I'm happy to help!
First, please have them try the troubleshooting steps in this article. If the issue persists for any of the users, please let us know so we can determine what's going on.
