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JaneKuo-dcff628's avatar
JaneKuo-dcff628
Community Member
4 years ago

Articulate Review not loading

Hello, I am having an issue with Articulate Review not loading in my browser. It might load up for a few seconds, but will drop again. I've tried in Chrome, Edge and Firefox, and am getting the sa...
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JaneKuo-dcff628's avatar
JaneKuo-dcff628
Community Member
4 years ago

I've removed courses that I didn't need the review links for and it was working for a while.

Now it's back to loading with the 3 dots and nothing comes up.

I don't know why this is happening. I checked the Articulate status page, and everything is working fine.

When I was working from home, it would load but I was getting the '...course is processing and will appear when ready' message. Once I came back to the office, the course loaded fine.

The site was working fine up to now so there are no blocks on my work network.

This is getting really frustrating as I use this site all the time to get review links as part of my job!

Is there anything you can suggest to get this working?

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hi Jane,

    I appreciate you taking the time to share your additional findings. 

    I've opened a support case on your behalf so that you can work directly with one of our support engineers. You should be hearing from someone soon.