Forum Discussion
JaneKuo-dcff628
4 years agoCommunity Member
Articulate Review not loading
Hello,
I am having an issue with Articulate Review not loading in my browser. It might load up for a few seconds, but will drop again. I've tried in Chrome, Edge and Firefox, and am getting the sa...
JoseTansengco
4 years agoStaff
Hello Everyone!
As mentioned by my colleague, we first recommend making sure that your network is setup to allow connections to Articulate 360's endpoints. We are currently not seeing any connectivity issues with the Review 360 tool, so any loading issues might be isolated to certain organizations.
A quick test that you can do on your end is to test if only certain courses are not loading properly.
- If only a select number of courses do not load, then the issue becomes project specific
- If all courses are affected, then it is most likely network restrictions that are causing the loading issues.
In both cases, we suggest reaching out to our support team for the next steps of troubleshooting.
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