Forum Discussion
Articulate Review not loading
There is a recurrent issue with the Articulate review server. I suspect it is not consistent as it might have to do with server load.
It's strange that staff participating in these forums haven't been informed of this problem so to provide a work-around.
I contacted support and they told me to:
- Delete old courses manually
There is no option to bulk delete yet.
There seems to be no exact number of courses that causes the system to struggle, as server load also varies.
Not optimal for us :( - Limit the amount of courses the browser loads
The best solution proposed is the use of links to load a specific amount of courses:- https://360.articulate.com/review/configure/?itemLimit=100
to activate it for 100 courses for example - note that this setting will stay ON until changed - https://360.articulate.com/review/configure/
to turn it OFF and return it to load all courses
- https://360.articulate.com/review/configure/?itemLimit=100
NOTES:
The second link is not intuitive so it's important to understand that #1 turns it on for a specified amount and #2 turns it off. Regardless of what the link says.
Also, both links will redirect to: https://360.articulate.com/review and there is no way to know which one is active, so what we did was created two shortcuts and renamed them 360 Review limit ON and 360 Review limit OFF
Hope this helps.
- ErikaShaffer4 years agoCommunity Member
I've been meaning to say I really appreciated this information. I had been well aware that it was on the Articulate server end by the intermittent nature of the problem. It also seemed to happen at certain times of the day. Oddly, after months of dealing with it, I have not had the problem since you posted this, but if I do again, I will follow these steps.
- MarianoAran-4774 years agoCommunity Member
Glad it helped Erika :)
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