Forum Discussion
JaneKuo-dcff628
4 years agoCommunity Member
Articulate Review not loading
Hello,
I am having an issue with Articulate Review not loading in my browser. It might load up for a few seconds, but will drop again. I've tried in Chrome, Edge and Firefox, and am getting the sa...
LucianaPiazza
4 years agoStaff
Hello Matt,
Thanks for letting us know what you are experiencing. I understand how frustrating it can be to not have this load. I'm happy to help!
I'd like to double-check that your network is set up to allow connections to Articulate 360's endpoints. We are currently not seeing any connectivity issues with the Review 360 tool.
Are you able to view any other courses in Review 360? As my colleagues mentioned earlier:
- If only a select number of courses do not load, then the issue becomes project specific
- If all courses are affected, then it is most likely network restrictions that are causing the loading issues.
In both cases, we suggest reaching out to our support team for the next steps of troubleshooting.
Let us know your findings and we can go from there!
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