Forum Discussion

LayKeeChng's avatar
LayKeeChng
Community Member
11 months ago

Articulate Rise | Two black lines on Articulate Block

Hi all,  I would like to know if anyone is also facing the issue with the two black lines on top and bottom after importing the interactive block from Storyline on Rise module?       ...
Rise 360
LayKeeChng's avatar
LayKeeChng
Community Member
10 months ago

Articulate Support's reply:

This happens because the player frame was not completely removed.

To fix this, turn off the "Menus & Controls" to completely remove the player frame. See the screenshot. 

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